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Introducing Sedric

Conversation compliance and
chargeback AI shield saas platform

 

Our Technology

Sedric's proprietary conversation intelligence technology enables contact centers sales teams to grow into the best yet compliant version of themselves.

Sedric helps contact centers to securely store all interactions considering all the frequently changing compliance and regulations requirements (e.g GDPR,PCI etc.)

The Data is securely cleaned ,encrypted and stored to keep you and your customer data protected .


Our AI technology is constantly monitoring the interactions detecting mandatory statements and misconducts according your personal company standard.  
The powerful learning AI algorithms extract the intentions rather than searching for an exact match what brings the monitoring accuracy to perfection.

Sedric transitions teams to be proactive and prevent customerscases  rather than responding to them.

 

Features

Live alerts

Powerful search

Score card automation

Compliant recording storage

Audit ready BI

Custom trackers

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Regulations supported

GDPR

Privacy protection and permission control

PCI | DSS

Lable and erase CC details

HIPAA

Lable and encrypt sensitive data

CCPA

Privacy protection and permission control

 

Integrations

 

Get In Touch